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Step 2 
New York ad agency
McCann-Erickson agrees to create the campaign pro-bono and develops a
strategy based on qualitative research methods and findings.
- Identifies target
audience: those who are overweight but not yet obese; focus on "family
builders," who can impact children as well
- Goal: to "inspire
behavioral change among overweight Americans"
- Conducted "in-depth
ethnographic one-on-one interviews" (a year before the launch)
- Identified "status-quo"
thinking: that eating healthy and getting regular exercise are "virtually
impossible" in modern society
- Identified "status-quo"
desire: Americans want to relax, indulge, be sedentary
- Mission: to change
consumer desire to a healthier lifestyle
- Using Bruce Carter's
"get CYCED" program, ads must change paradigm from "exercise
= pain, which we avoid" to "not exercising = pain, so let's
exercise"
- Using six-stage
behavior change theory (transtheoretical model) to plan approach, researchers
determined that the public is aware of the dangers of obesity and yet
remains complacement about it (has yet to take action, see rewards from
doing so, and commit to ongoing change). Why? Because people want a
quick-fix in modern life, and none of the promised "quick-fix"
diet plans actually work, so consumers have concluded it's impossible
to get healthy.
- Strategy: People
need to be convinced that it's do-able! The Small Steps campaign can
convince people that the little things (getting off the bus a stop early
to walk) do matter and can yield big results.
(source: McCann
Erickson, "Healthier America Selling Strategy," April 11, 2003)
Transtheoretical Model
The transtheoretical
model shows the six stages that a person must pass through to achieve
behavioral change.
- Consciousness/Awareness
- Emotional Arousal/Interest
- Self-evaluation/Preparation
- Commitment/Action
- Reward/Positive
Reinforcement
- Self Liberation/On-going
Commitment to Change
(Sources: McCann Erickson,
"Healthier America Selling Strategy," April 11, 2003 and Transtheoretical
Model/ Stages of Change, James Prochaska, Ph.D.)
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